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Getting started with XXLink

Start by preparing your account, downloading the official client for a supported device, signing in, and selecting an available service region. Confirm account and client status before troubleshooting the network.

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Before you install

Create an account through the product site and complete any account prompts shown there. Review the current plan state in the account area. A client cannot provide access that is not available to the signed-in account.

Use the product-site download page to confirm that your device is supported. Avoid installers or packages copied from an unverified third-party page.

Set up the client

  1. Download the official Windows or Android client from the XXLink product site.
  2. Install the client and open it using the normal device controls.
  3. Sign in with the same account used on the product site.
  4. Wait for the account state and available service regions to finish loading.
  5. Choose an available region and start the connection.

Confirm the first connection

Check that the client reports a connected state, then open an ordinary website or application you already use. A connected label alone does not prove that every destination will work.

If the account, plan, or region list looks outdated, refresh the client state before reinstalling. If the problem continues, follow the general troubleshooting guide and send only non-sensitive details to support.

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